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Shipping Policy


At MENA Nicotine Pouches, we are committed to delivering your order quickly and efficiently.


1. Processing Time

All orders are processed within 24 to 48 hours after payment confirmation, excluding weekends and public holidays. Orders placed after business hours will be processed on the next working day.


2. Shipping Time
Once your order has been dispatched, delivery typically occurs within 48 hours, depending on your location and courier service availability.

Please note that delivery times may vary due to factors beyond our control, including customs procedures, courier delays, or regional restrictions.


3. Shipping Coverage

We currently deliver to Cairo and Giza.


4. Delays and Exceptions
While we strive to meet our 48-hour delivery timeframe, unexpected delays may occur due to high demand, weather conditions, or logistical constraints. In such cases, delivery may take longer than anticipated.



5. Incorrect Address

Please ensure that all shipping information is accurate at checkout. We are not responsible for delays, additional fees, or failed deliveries resulting from incorrect or incomplete address details provided by the customer.