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Terms & Conditions


Welcome to MENA Nicotine Pouches Egypt (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to the following terms.


1. Eligibility (18+ Only)

Our products contain nicotine and are intended for adult users aged 18 and above. By using our website, you confirm that you meet the legal age requirements in your country or region.


2. Product Information

We make every effort to ensure product details, images, and descriptions are accurate. However, packaging, availability, and flavor variations may change without prior notice.

Nicotine pouches are not risk-free and contain nicotine, which is an addictive substance.


3. Ordering & Payment

  • Orders are accepted once payment is completed.

  • We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or fraudulent activity.

  • Prices listed on the website include applicable taxes unless otherwise stated.


4. Shipping & Delivery

Shipping times vary depending on your location. Delays may occur due to logistics, holidays, or factors outside our control. Once the order is shipped, tracking details (when available) will be provided.


5. Returns & Refunds

For information on returns and refunds, please refer to our Refund Policy.


6. Use of Website

You agree not to misuse the website, including:

  • Attempting to access secure areas without authorization

  • Using bots or automated systems

  • Uploading harmful code or engaging in activities that disrupt the website

  • Copying content without permission

We may suspend or terminate account access for misuse.


7. Intellectual Property

All content on this website—including logos, product names, images, designs, and text—is owned by MENA Nicotine Pouches Egypt and may not be used or reproduced without written permission.



8. Limitation of Liability

To the fullest extent permitted by law, we are not responsible for:

  • Health effects related to nicotine use

  • Losses arising from misuse of our products

  • Interruptions or errors on our website

  • Delays or issues caused by shipping carriers


9. Changes to Terms

We may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised date.


10. Contact Information

If you have questions about these Terms & Conditions, please visit our Contact Us page.